Summary
This research report presents findings from a survey conducted by Nucleus Research involving over 1,700 supply chain management leaders across the United States, the UK, Ireland, and APAC. The objective of the survey was to evaluate current technology spending behaviors and anticipated future investments in supply chain management. The report highlights that more than half of the respondents are currently utilizing artificial intelligence, automation, or machine learning for at least one SCM application, with a significant percentage considering adoption in the near future. The findings indicate that high-growth organizations are increasingly adopting emerging technologies such as smart robotics and generative AI to address challenges related to rising costs and enhance operational efficiency. The report also discusses the reluctance among some organizations to adopt robotics due to uncertainties and change management issues. Furthermore, it outlines the strategic importance of integrating generative AI into supply chain processes to improve customer engagement and operational capabilities.
