EQS Guided Onboarding Implementation Service Description

This document is a service description for the Guided Onboarding implementation service provided by EQS Group. It outlines the scope of services, including the responsibilities of both EQS Group and the Customer. The objective of this statement of work (SOW) is to define the services provided, including remote guidance and training for configuration and implementation. The document details the project scope, which includes structured workshops and a kick-off call to explain the onboarding process. The timeline for the completion of services typically ranges from 6 to 12 weeks, depending on the modules being implemented. Customer responsibilities are clearly defined, emphasizing the need for active participation and timely provision of information. Additionally, the document specifies EQS Group's responsibilities, assumptions regarding the services, and payment terms. The SOW also includes a RACI matrix to clarify the roles and responsibilities of both parties throughout the implementation process.