Business Requirements Catalogue for Digitisation Processes

This document is a business requirements catalogue detailing the objectives and requirements for five shortlisted processes identified by the City of Hamburg. The processes include brief written inquiries, knowledge management, info boxes, imputing procedures, and senate printed matter coordination. It outlines overarching non-functional and additional requirements applicable to all processes, emphasizing the need for user-friendly solutions with responsive design and cross-platform access. Specific functional requirements for each process are also defined, highlighting the importance of search functionalities, data modification capabilities, and user roles. The document categorizes requirements based on their priority and clusters them into areas such as workflow and collaboration, data extraction, user centricity, and data visualization. The catalogue serves as a foundational guide for developing technological solutions aimed at digitizing and harmonizing administrative processes in Hamburg, ensuring that all user needs and expectations are met.