Provision of FM Service Desk Services Selection Criteria

This document is a guide detailing the selection and award criteria for candidates proposing to provide FM Service Desk Services under RFP Ref. No. PRC0003380. It outlines the selection criteria that candidates must meet, which includes demonstrating economic and financial standing, technical or professional ability, and authorization to perform the required services. Candidates are required to provide evidence of their past revenue, relevant experience, and a qualified team of experts. The document specifies the necessary documentation, such as self-attestations and project descriptions, to support the candidates' claims. Additionally, it describes the award criteria that will be used to evaluate the technical responses, including quality of personnel, work approach, and environmental, social, and governance aspects. The evaluation will consider both technical and commercial aspects, with specific percentages allocated to each criterion.