Everest Group BPS Top 50 List for 2024

This document is a report detailing the Everest Group BPS Top 50 for 2024, which ranks the largest third-party Business Process Services (BPS) providers based on their revenues and year-on-year growth. The report outlines the criteria for inclusion, which requires service providers to be among the top 50 by BPS revenue. It explains the methodology for determining the rankings, which includes qualification based on revenue and growth metrics. The report also discusses the overall growth trends in the BPS industry, noting a deceleration in growth rates compared to previous years, attributed to various macroeconomic factors. Additionally, it presents insights into revenue contributions from the top providers and highlights changes in rankings among the listed companies. The document serves as a factual representation of the business performance of these providers without analyzing their capabilities, and it provides a comprehensive view of the current landscape of the BPS market.