Improving Medication Adherence Through Home Delivery

This guide outlines the findings of a study conducted by the Evernorth Research Institute that analyzes the impact of switching from retail pharmacies to home delivery pharmacies on medication adherence rates. The study focuses on patients aged 18 to 64 who were prescribed medications for chronic conditions such as diabetes, high blood pressure, and high blood cholesterol. The analysis reveals that patients who switched to home delivery pharmacies demonstrated significantly improved adherence rates, with two to three times greater odds of meeting adherence benchmarks compared to those who remained with retail pharmacies. The study also highlights a reduction in hospitalizations and emergency room visits among those who switched, indicating that home delivery can lead to better health outcomes and lower healthcare costs. The guide further discusses the reasons for nonadherence and how home delivery services can address these challenges, ultimately supporting patients in managing their medications more effectively.