Hongik University Library's Transition to Alma

This document is a customer conversation detailing Hongik University's adoption of the Alma library management system. The discussion features Jaewan Jo, who oversees library facility management, and outlines the challenges faced by the library prior to the transition. The library's decision to adopt Alma was influenced by the need for a modern, cloud-based solution that would alleviate server maintenance burdens and improve efficiency. The conversation details the preparation steps taken for the implementation, including team formation, resource gathering, staff training, and data cleanup. It also addresses the challenges encountered during the migration process, such as data handling issues and security concerns. The benefits of Alma, including its cloud-based nature, powerful analytics tools, and user-friendly interface, are highlighted as key factors in enhancing library services and improving user experience. The transition is positioned as a necessary step for the library to better serve its academic community in the evolving landscape of library management.