Experlogix Digital Commerce SalesRep App Case Study

This case study details the implementation of the Experlogix Digital Commerce SalesRep app by Abcon Industrial Products, an Irish manufacturer. The document outlines the challenges faced by Abcon, which included an outdated and manual ordering process that hindered efficiency and increased errors. The need for a digital ordering solution that could integrate seamlessly with their ERP system led them to adopt the Experlogix app. The app provides real-time integration, allowing sales representatives to access product catalogs, create orders, and negotiate prices directly with customers. As a result of implementing this solution, Abcon experienced a 10% increase in domestic turnover, reduced manual input errors, and improved order processing speed. The case study highlights the positive impact of the app on customer satisfaction and overall sales performance, demonstrating how digital solutions can enhance operational efficiency in a manufacturing context.