FotoFinder Configure Price Quote Implementation Case Study

This case study details the implementation of Experlogix's Configure Price Quote (CPQ) solution at FotoFinder, a provider of medical imaging systems. The document outlines the challenges faced by FotoFinder as the complexity of their products increased, leading to difficulties in configuring and quoting orders accurately. The need for a more efficient system was emphasized due to the transition to hybrid working and the lengthy training period for new sales team members. The case study describes the decision-making process that led to the selection of Experlogix, including the initial consideration of developing an in-house solution. The implementation process began in early 2022, with comprehensive training provided by Experlogix. The results of the CPQ integration are significant, reducing the time to generate quotes from 25 minutes to just 2 minutes, thereby streamlining workflows and enhancing operational efficiency. Overall, the implementation has positively impacted FotoFinder's sales processes and employee training.