Irish Creative Stamping Client Success Story

This case study details the implementation of the Experlogix Digital Commerce platform by Irish Creative Stamping, a B2B distribution company based in Ireland. The company faced significant challenges in order processing, relying heavily on phone and email communications, which led to inefficiencies and errors. By integrating the Experlogix Digital Commerce solution with their ERP system, Intact, they transformed their order management process. The new system allowed for real-time access to stock levels and customer-specific pricing, enabling customers to place orders online or through sales representatives more efficiently. As a result, Irish Creative Stamping reported a 50% reduction in administrative tasks and a 30% increase in overall operational efficiency. The case study emphasizes the positive impact of adopting a digital solution on business processes and customer experience, showcasing how technology can streamline operations in the distribution sector.