Time Products UK Digital Commerce Implementation

This case study details the implementation of Experlogix Digital Commerce for Time Products (UK) Ltd, a distributor of luxury watch brands. The company aimed to digitize its sales ordering process to better serve its growing UK B2B customer base. Previously reliant on manual order processing, Time Products faced challenges that were costly and inefficient. By integrating Experlogix Digital Commerce with SAP Business One, they achieved significant improvements in operational efficiency. The integration allowed for real-time access to pricing, stock, and account data, effectively reducing the need for manual data entry and minimizing errors. The addition of a branded customer app further enhanced customer service, aligning with their B2B eCommerce vision. This strategic move has not only streamlined their order placement process but also fostered stronger client relationships, positioning Time Products for continued success in the digital marketplace.