2023 Third-Party Logistics Warehouse Benchmark Report

The 2023 Third-Party Logistics Warehouse Benchmark Report is a comprehensive analysis based on an online survey conducted by Extensiv among logistics professionals operating third-party logistics (3PL) warehouses. The report aggregates insights from over 200 3PL warehouses, focusing on more than 30 industry-specific topics, and provides a year-over-year comparison of data collected from 2020 to 2022. It outlines key findings such as the slowing growth of 3PLs, with many reporting flat or declining profits amid economic fluctuations. The report details warehouse capacity trends, noting an increase in under-utilized warehouses, and highlights the impact of rising labor costs on cash flow management. Additionally, it presents data on the types of fulfillment services provided by 3PLs and the correlation between order volume and profitability growth. The report concludes with an outlook for 2024, emphasizing opportunities for new customer acquisition and technology implementation in warehouses.