EY
AI-First Managed Services for Business Transformation
Pages
12
Time to read
19 mins
Publication
Language
English
Pages
12
Time to read
19 mins
Publication
Language
English
This technical report discusses the transformation of business functions through AI-first managed services, addressing the challenges organizations face in scaling AI across complex operations. It outlines the necessity for companies to recode their core processes to enhance efficiency and agility in response to technological disruption and geopolitical changes. The report identifies key barriers to AI integration, such as outdated operating models, poor workflow integration, and the misconception of AI as merely a technology upgrade. It presents three strategic pathways for organizations: in-house execution, full-service partnership, and a collaborative hybrid model that combines internal and external expertise. The report emphasizes the importance of selecting a premium services provider with deep domain knowledge and advanced AI capabilities to facilitate this transformation. By adopting a structured framework and proven methodologies, organizations can leverage AI to turn previously non-core functions into strategic assets, ultimately driving sustainable value and competitive advantage in a rapidly evolving economy.