IT Managed Services and Cybersecurity for Real Estate Development

This case study outlines the engagement between F12.net and a real estate development company, focusing on IT-managed services and cybersecurity. The project began in June 2020 and is ongoing, with an investment of approximately $30,000 CAD per year. F12.net provides a range of services including help desk support, cybersecurity, remote desktop management, and project management. The team has assisted with office installations, including setting up Wi-Fi, cabling, and firewall management. Feedback from the client indicates a high level of satisfaction, citing reduced downtime and effective communication. The client appreciates the team's transparency regarding budget and project timelines, noting that F12.net consistently meets expectations. The retention rate of technicians is highlighted as a significant advantage, with the same team members working with the client for several years. Overall, the collaboration has proven beneficial, with no areas identified for improvement.