Lenders' 2025 Business Priorities and eMortgage Adoption

This report presents findings from the Mortgage Lender Sentiment Survey®, focusing on lenders' business priorities for 2025 and their experiences with eMortgage adoption. The survey indicates that business process streamlining has emerged as the most significant priority for lenders, surpassing cost-cutting, which was previously the top concern. The report outlines that while familiarity with electronic notes (eNotes) is high among lenders, actual adoption remains low, with only 22% having adopted eNotes. Key challenges to adoption include insufficient support from investors and business partners. The report also details the top areas where lenders aim to cut costs and highlights the perceived benefits of eNote adoption, such as improved operational efficiency and enhanced borrower experience. Additionally, the report categorizes lenders based on size and discusses their varying priorities, emphasizing the need for strategies to increase eMortgage adoption across the industry.