Hubbardton Forge Sequence Paperless Work Instructions Implementation

This case study details the implementation of Sequence paperless work instructions at Hubbardton Forge, the oldest and largest commercial forge in the United States. The company faced significant challenges with its paper-based work instructions, which resulted in inefficiencies and manufacturing errors. Employees spent excessive time locating and managing paper documents, leading to increased costs and wasted resources. In 2009, the company sought a software solution to streamline its documentation processes, improve quality, and support lean manufacturing initiatives. After evaluating various software options, Hubbardton Forge selected Sequence, which met a majority of their criteria. The deployment of Sequence has led to significant improvements, including a reduction in waste, decreased training time for new employees, and enhanced overall product quality. The transition to a paperless environment has also allowed for better visual aids in work instructions, facilitating easier understanding for operators. The company continues to expand the use of Sequence across all production phases.