Dynamic Seat Management for Live Events

This document is a technical report detailing the development of a dynamic seat management platform for live events. It outlines the challenges faced in traditional ticketing models, particularly the inability for fans to modify their seating arrangements in real time. The report describes the technology stack used, including React Native for the front end and Node.js with Nest.js for the backend, enabling cross-platform compatibility and real-time interactions. The agile development approach is highlighted, focusing on rapid prototyping and user feedback to refine features. Key features include a live chat platform with AI moderation and a secure payment system using Stripe. The successful beta launch at Citi Field is documented, showcasing user engagement metrics that exceeded expectations. The report emphasizes the transformative potential of this platform in redefining audience engagement and interaction at live events, addressing a significant market gap in the ticketing ecosystem. Future enhancements are also discussed, indicating ongoing innovation in the sector.