Establishing Software Development Operations in Costa Rica

This whitepaper outlines the experiences of First Factory, a software development company, in establishing its operations in Costa Rica. The document describes the historical context of nearshoring in Latin America, emphasizing the advantages of relocating to a region with a skilled workforce, favorable business environment, and cultural compatibility with the United States. The founder, Jason T. Roff, shares insights into the decision-making process that led to this move, highlighting the importance of community, education, and professional development. The paper details First Factory's commitment to nurturing local talent through initiatives like the First Factory Academy, which offers free training and stipends to aspiring developers. Additionally, the company engages in community outreach, supports gender equity in tech, and fosters relationships with educational institutions. The summary concludes with a reflection on the company's growth and its role in the broader software development ecosystem in Costa Rica, reinforcing the symbiotic relationship between the business and the community.