Communication Gaps Threatening Workforce Readiness

This report outlines the critical challenges faced by the global workforce due to communication gaps, particularly affecting deskless workers who represent 80% of the workforce. It discusses the dual crisis of technological advancements and employee wellbeing, emphasizing the need for organizations to modernize their communication strategies. The report details findings from Firstup's Deskless Communication Survey, highlighting that traditional systems fail to effectively reach deskless workers, leaving them without access to essential information. It presents the implications of ineffective communication, which include widening workforce development gaps and increasing employee wellbeing crises. Recommendations are provided for organizations to implement mobile-first solutions that cater to the needs of deskless workers, ensuring timely and relevant communication. The report stresses that without addressing these communication challenges, organizations risk operational setbacks and decreased productivity, ultimately affecting their competitiveness in an AI-dominated landscape.