University Hospitals Sussex NHS Trust Case Study

This case study details the experience of University Hospitals Sussex NHS Foundation Trust (UHS) in addressing payment issues through the implementation of FISCAL Technologies' forensic solution. UHS faced challenges with duplicate payments, processing 145,000 supplier invoices annually, which led to significant financial risks. The Trust sought a solution that would enhance control over payment processes and prevent duplicate payments. By utilizing FISCAL's software, UHS successfully recovered historical overpayments and prevented further duplicate payments, achieving a 1000% return on investment within five months. The case study outlines the benefits of improved productivity, efficiency, and strengthened internal controls, which contributed to the Trust's strategic goals of financial responsibility and compliance with finance rules. The implementation of the software was straightforward, requiring no direct interface with UHS's existing Oracle system, thus minimizing disruption and resource demands on the IT department.