Workforce Strategies for Generative AI Disruption

This report examines the evolving relationship between organizations and their workforces in the context of continuous disruptions, particularly focusing on the implications of generative AI. It identifies the importance of integrating non-employee or extended workforces into strategic workforce planning as a means to enhance organizational agility and access to skills. The document outlines the findings from Flextrack's research conducted with leaders from 100 large organizations in North America and Europe, detailing key awareness, practice, and technology considerations regarding workforce management in an increasingly uncertain environment. It emphasizes that while organizations are generally confident in their ability to adapt to change, they are less certain about their workforces' agility. The report also critiques the limitations of conventional extended workforce technology solutions, suggesting that a more integrated and data-centric approach is necessary to effectively address modern workforce challenges and prepare for future disruptions.