IT&C Transformation Through Flowingly Implementation

This case study details how IT&C, a technology solutions provider, addressed significant operational challenges by implementing Flowingly. Prior to this implementation, IT&C faced issues such as inefficient workflow processes, lack of standardisation, and difficulties in communication, which hindered their ability to serve clients effectively. The absence of a centralised project management platform led to miscommunications and project delays, particularly in the government sector where regulatory compliance was critical. After adopting Flowingly, IT&C achieved ISO9001 certification, standardised operations, and documented workflows, which enhanced compliance and efficiency across various sectors. The transformation resulted in a 30% reduction in procurement process times for Education clients and improved project management, leading to heightened client satisfaction. The user-friendly interface of Flowingly facilitated quick adoption among team members, contributing to a significant reduction in operational errors. Overall, the partnership with Flowingly has been pivotal in supporting IT&C's growth strategy and ensuring seamless integration of new acquisitions.