Todd Energy Automation Process Improvement Case Study

This case study details Todd Energy's journey in enhancing their automation capabilities by integrating Flowingly with Power Automate. The document outlines how Todd Energy, a natural gas energy company in New Zealand, faced limitations in scaling their automation efforts due to resource constraints within their IT department. To address this challenge, they established a process center of excellence that empowered non-technical business users to automate processes independently. Over a six-month period, Todd Energy increased their automation rate by seven times, automating over 35 processes in their first year. The case study describes the steps taken to implement Flowingly, including training six workflow builders and developing frameworks for continuous improvement. It emphasizes the importance of visibility in processes and the ability to capture process knowledge effectively, which has led to increased efficiency and reduced bottlenecks across the organization. This initiative has not only improved operational efficiency but also fostered a culture of innovation and process improvement within the company.