Metro Bank Case Study on Network Management Services

This case study examines the partnership between Metro Bank and FluidOne, focusing on the network management services provided to support the bank's aggressive growth strategy. Metro Bank, which opened its first store in 2010, aims to expand from 60 to around 100 stores by 2020. The document outlines the critical role of network infrastructure in facilitating this expansion, detailing the specific requirements Metro Bank had for a network service provider. FluidOne was selected due to its global experience, bespoke monitoring tools, and ability to adapt to the bank's evolving needs. The case study describes the transition process to FluidOne, which involved novating 60 sites to its management platform. It highlights the proactive approach of FluidOne in managing network operations, ensuring timely store openings, and providing ongoing support. Additionally, the study notes the benefits of FluidOne's network management system, which enhances visibility and efficiency in network operations, ultimately contributing to Metro Bank's growth objectives.