Trust Waikato Grantmaking Security Case Study

This case study outlines Trust Waikato's approach to enhancing grantmaking security through the implementation of Multi-Factor Authentication (MFA) using Fluxx. As cybersecurity threats increase, Trust Waikato, a community trust in New Zealand, recognized the need to protect sensitive data while maintaining accessibility. The document details their strategic rollout of MFA, emphasizing the importance of timing, internal readiness, and user-centered communication. Trust Waikato trained staff using the same materials provided to grantees, fostering empathy and consistency. The implementation led to improved user authentication, reducing the user base to verified grantees and enhancing database integrity. Grantees reported a preference for MFA over traditional password systems, highlighting its convenience and security. The case study concludes that Trust Waikato's experience serves as a model for other community funders, demonstrating how thoughtful security practices can build trust and confidence within the community.