Managing Cloud Email Protection Products Guide

This guide provides detailed instructions for managing Forcepoint Email Security Cloud, focusing on troubleshooting and operational management. It outlines processes for switching email service providers without losing email continuity, emphasizing the importance of ensuring that email servers and firewalls are configured correctly. The guide also discusses the integration of antivirus software with the cloud service, recommending a multi-tiered antivirus strategy to protect against various virus entry points. Additionally, it explains how to brand outbound emails using corporate identifiers and provides solutions for users who no longer receive personal email reports. The document includes information on the purpose of the Postmaster address and offers guidance for resetting the Company Master User portal account, detailing the necessary steps and documentation required for account recovery. Overall, this guide serves as a comprehensive resource for organizations utilizing Forcepoint Email Security Cloud.