Forest Stewardship Council
Onchain Wallet Account Restriction Resolution Guide
Pages
2
Time to read
5 mins
Language
English
Pages
2
Time to read
5 mins
Language
English
This guide addresses the common reasons for restrictions on Onchain wallet accounts and provides steps to unlock them. Account restrictions may occur due to failed bank transfers, pattern day trader violations, or identity verification issues. Users may experience limitations on buying or withdrawing funds, but selling existing positions is typically allowed. The guide outlines specific triggers for restrictions, including compliance checks and unusual activity. It details the duration of restrictions based on their type, such as 90 days for day trading violations or 3-5 business days for deposit holds. Users are advised to check notifications, clear negative balances, submit required documentation, and contact support if issues persist. Understanding these processes is essential for regaining account access efficiently. The guide emphasizes the importance of maintaining consistent account activity and verifying personal information to avoid future restrictions.