Total Economic Impact Study of ADP API Central

This document is a Total Economic Impact™ study commissioned by ADP and conducted by Forrester Consulting. The study examines the potential return on investment (ROI) that organizations may achieve by deploying ADP API Central, a platform designed to facilitate the integration of various HR and workforce management systems through application programming interfaces (APIs). The report outlines the benefits, costs, and risks associated with the investment in API Central, based on interviews with decision-makers from organizations that have utilized the platform. Key findings include significant time savings in IT and HR processes, improved reporting efficiency, and enhanced data synchronization. The analysis indicates a net present value (NPV) of $141,000 and an ROI of 135% over three years, highlighting the financial impact of adopting API Central. Additionally, the study presents a framework for evaluating the costs and benefits of API Central, providing organizations with insights to inform their investment decisions.