Total Economic Impact Study of Microsoft 365 E3

This document is a Total Economic Impact™ study commissioned by Microsoft and conducted by Forrester Consulting, focusing on the financial implications of adopting Microsoft 365 E3, Microsoft Teams, and Microsoft 365 Copilot. The study aims to provide organizations with a framework to evaluate the potential return on investment (ROI) associated with these Microsoft solutions. It details the benefits, costs, and risks identified through interviews with decision-makers and a survey of users. Key findings indicate significant cost savings through vendor consolidation, improved productivity, and enhanced security measures. The analysis reveals that organizations can realize a net present value (NPV) of $101.6 million and an ROI of 197% over three years. The study also outlines the initial implementation costs, ongoing management expenses, and device refresh costs, providing a comprehensive view of the financial impact of transitioning to Microsoft 365 E3 and related tools.