Total Economic Impact Study of Microsoft Power Apps

This document is a Total Economic Impact™ study commissioned by Microsoft and conducted by Forrester Consulting. It examines the potential return on investment (ROI) that enterprises may achieve by deploying Microsoft Power Apps. The study outlines the benefits, costs, and risks associated with the investment in Power Apps, based on interviews with representatives from organizations that have implemented the platform. Key findings indicate that organizations experience significant improvements in end-user and professional developer efficiencies, resulting in a quantified benefit of $46.1 million over three years against costs of $15.1 million. The study highlights that Power Apps enables organizations to build custom applications more efficiently, reduces the need for complex coding, and improves compliance and governance. Additionally, it discusses the reduction of shadow IT and enhancement of employee experience through user empowerment. The financial analysis reveals a net present value of $31.0 million and an ROI of 206%, demonstrating the financial advantages of adopting Power Apps.