Total Economic Impact Study of Qonto

This document is a Total Economic Impact™ study commissioned by Qonto and conducted by Forrester Consulting. It evaluates the financial benefits and costs associated with implementing Qonto’s integrated business banking and financial management solutions for small and medium-sized businesses (SMBs). The study outlines how traditional banking processes can be inefficient and time-consuming, particularly for tasks such as invoice payments and expense management. By adopting Qonto, SMBs can automate these processes, leading to significant time savings and reduced errors. The study presents a framework for assessing the potential return on investment (ROI) from deploying Qonto, highlighting key findings from interviews with three organizations that have implemented the service. It quantifies benefits such as operational efficiencies, invoice automation, and streamlined expense management, while also detailing the associated costs. The findings indicate a net present value (NPV) of €51,000 and an ROI of 267% over three years, demonstrating the financial impact of Qonto on SMBs.