Summary
This technical report evaluates the integration of AI into PDF and document workflows, commissioned by Foxit and conducted by Forrester Consulting. The report outlines the current challenges organizations face with outdated and numerous document tools, which lead to inefficiencies and wasted employee time. It highlights that employees often use an average of eight tools for their document needs, resulting in excessive manual work and a lack of process automation. The report presents key findings from a survey of 402 users and 116 decision-makers, revealing that a significant percentage of respondents see value in adopting a unified AI-enabled PDF platform. The report emphasizes the potential benefits of AI in enhancing productivity, improving accuracy, and fostering better collaboration among employees. It also discusses the low adoption rates of AI in current PDF processes despite the recognized advantages, indicating a need for organizations to prioritize AI integration to optimize workflows and improve overall business outcomes.
