Cube Workspace Case Study on Procurement Process Improvement

This case study documents the experience of Cube Workspace, a provider of flexible office spaces in South Africa, as they adopted Fraxion, a cloud-based spend-management system. The objective of implementing Fraxion was to streamline their procurement process, which had previously been cumbersome and inefficient. The Finance Director, Sean Friedrich, describes the challenges faced with their old system, where employees would bypass formal approval processes due to delays, leading to unapproved expenses. With Fraxion, Cube Workspace gained improved transparency and control over their payment cycle. The automation features of Fraxion allowed for systematic management of expenses, ensuring that approvals were mandatory before any commitments were made. Friedrich notes that the implementation was smooth and that the system is user-friendly, requiring minimal training. The case study highlights the significant improvements in workflow efficiency, reduced need for additional staff, and enhanced peace of mind for the finance team, showcasing the effectiveness of Fraxion in modernizing their operations.