This document is a case study detailing Softdocs' transition to a cloud-based identity management solution. It outlines the challenges faced by Softdocs' engineering team in managing identity across various clients and systems, particularly in implementing Single Sign-On (SSO) with multiple Identity Providers. The document describes the limitations of the in-house identity management framework, which became increasingly complex and non-compliant, necessitating a shift to a partner solution. Softdocs selected Frontegg for its alignment with their vision of a cloud-native SaaS product and the support offered during integration. The partnership aimed to simplify identity management, enhance user experience, and ensure compliance with security standards. The case study highlights the anticipated benefits of the new identity management solution, including improved authentication features and reduced configuration burdens for Softdocs' Professional Services and Support teams. The document concludes with a reflection on the mutual investment in success between Softdocs and Frontegg.