Summary
This case study examines the operational improvements made by Northpower, a multi-utility contractor in New Zealand, in their pillar inspection process. Northpower previously utilized Windows Mobile-based phones and paper maps for conducting approximately 85,000 inspections every three years. This method faced several challenges, including the need for extensive administrative support, difficulties in updating forms, and issues with data integrity. The introduction of Fulcrum on iPads has significantly enhanced the efficiency of inspections, increasing the rate from 45 to 60 inspections per day with fewer personnel required. The new system allows inspectors to locate pillars more effectively, reducing the risk of missed inspections due to vegetation overgrowth. The ability to dynamically add new pillars in the field has eliminated the need for additional site visits, thereby improving operational efficiency and safety. Overall, the transition to iPads has led to improved data accuracy and streamlined inspection processes.
