Summary
This interview serves as a comprehensive guide detailing the evolution of G4S India under the leadership of Rajeev Sharma. It outlines the company's transformation from a traditional manpower-focused organization to a technology-driven security provider over the past decade. The discussion highlights key milestones, including the establishment of a compliance framework post-PSARA, the introduction of innovative technologies such as the Security Risk Operations Centre (SROC) and the PULSE platform, which connects over 135,000 security officers in real-time. The interview also addresses G4S's strategic focus on sectors such as manufacturing and IT, emphasizing the importance of compliance and quality over cost. Furthermore, it discusses the challenges of workforce management in the private security sector and G4S's commitment to training and developing its personnel into security professionals. The insights provided reflect G4S's vision of being a trusted partner in risk management and resilience in India's evolving security landscape.
