Border States Supply Chain Transformation Case Study

This case study outlines the transformation of Border States' supply chain management through the implementation of the GAINS Performance Optimization Platform. Originating in 1952, Border States has grown to become a significant player in the electrical distribution industry, facing challenges such as market volatility and the need for advanced technology integration. The primary objective of this transformation was to automate 90% of purchase orders sent to vendors, which was achieved within three months. This automation allowed the team to focus on strategic tasks and vendor relationship management, enhancing overall efficiency. Additionally, the case study details the positive outcomes of this initiative, including a 32% reduction in purchase orders despite a 25% increase in locations, and improved material availability. The partnership with GAINS also facilitated a cultural shift towards embracing data-driven decision-making and advanced technologies like machine learning, leading to better service and cost reductions across the network.