Modernizing the Franklin Sports Supply Chain

This technical report outlines the modernization efforts of Franklin Sports' supply chain, led by Becky Jordan, who was appointed to improve efficiency and adapt to changing market demands. The report details the implementation of a sales and operations planning (S&OP) process that enhances collaboration between sales and supply chain teams. It describes how the new process allows for a structured approach to forecasting, inventory management, and order fulfillment. The S&OP process includes a schedule for order submissions and a statistical forecasting method based on historical data. The report highlights the positive outcomes of these changes, including a 15% increase in sales and a 50% reduction in order cuts. Additionally, it emphasizes the importance of collaboration in managing inventory for Franklin Sports' fastest-growing product category, pickleball, which has gained significant market traction. The report concludes with insights into the ongoing improvements in forecasting accuracy and inventory management.