Modernizing the Franklin Sports Supply Chain

This case study explores how Franklin Sports, under the leadership of Becky Jordan, modernized its supply chain to enhance efficiency and meet rising demand, particularly in the booming pickleball market. By implementing a new sales and operational planning (S&OP) process and utilizing GAINS' demand and inventory planning solution, the company improved forecast accuracy, reduced order cuts by half, and achieved a 15% increase in sales despite economic challenges.