Public Safety Communication App Compliance Checklist

This guide outlines essential features for instant messaging applications used by public safety agencies to ensure compliance with state and federal public records laws. It emphasizes the risks associated with using consumer messaging apps for work-related communications, highlighting potential legal liabilities and the necessity for secure, compliant communication tools. The document details nine critical functions that a compliant messaging app must possess, including secure encryption, organized chatrooms, full compliance with CJIS regulations and FOIA, interoperability with other agencies, and audit controls for data access. Additionally, it stresses the importance of user-friendly interfaces to encourage adoption among employees. The guide concludes by underscoring the need for legal protection against civil lawsuits and the importance of maintaining transparency and auditability in communications. By implementing these features, agencies can enhance their operational efficiency while minimizing legal risks.