Healthcare Security Unification at Haaglanden Medical Center

This case study details the implementation of Genetec Security Center at Haaglanden Medical Center (HMC) in the Netherlands, focusing on the unification of healthcare security systems. HMC, known for its specialized healthcare services, prioritized the safety of patients and staff by moving away from disjointed security technologies. The Security Department, comprising 37 members, oversees security operations across multiple sites from a central control room. The upgrade to Genetec Security Center allowed for the integration of video surveillance, access control, and emergency response systems into a single platform. This integration has enhanced monitoring capabilities, especially in the busy emergency department, and improved response times to critical situations. The case study also discusses the implementation of dual authentication for high-security areas and the future plans to extend access to nursing departments, ensuring patient safety while maintaining privacy. Overall, the transition to a unified security platform has streamlined operations and increased efficiency in emergency response protocols.