Transforming Technology for Energy and Water Companies

This technical report discusses the urgent need for energy and water companies to transform their technology stack to thrive in a sustainable era. It outlines the challenges faced by utilities due to unpredictable changes in the energy sector, including legal commitments to net zero and the impact of the COVID-19 pandemic. The report emphasizes the importance of adopting advanced technologies such as cloud computing, analytics, and flexible IT architectures to enhance decision-making and operational efficiency. It highlights the growing demand from residential customers for green energy solutions and personalized services, as well as the necessity for utilities to engage effectively with younger consumers. The report also presents case studies, including EnergyAustralia's Solar Home Bundle, illustrating how utilities can leverage technology to meet customer needs and drive sustainability. Furthermore, it addresses the challenges faced by commercial and industrial customers and the opportunities for utilities to support them in improving energy efficiency and decarbonization efforts.