Simplifying Consignment-Implant Purchase Orders with Automation

This case study details the collaboration between Medtronic Canada and GHX to enhance the efficiency of consignment-implant purchase orders (POs) through automation. The document outlines the challenges faced by healthcare providers in managing complex consignment-implant POs, which often lack standardization in the communication of essential details like lot and serial numbers. The absence of a uniform approach has led to increased manual processing, errors, and delays in patient care. Medtronic Canada aimed to streamline this process by implementing GHX Intelligent Business Rules, which normalize data in PO transactions. The case study presents the successful outcomes of this initiative, including a significant increase in order type accuracy and a reduction in error rates. The partnership has not only improved operational efficiency but also positioned Medtronic Canada as a more customer-centric organization, ultimately benefiting healthcare providers and enhancing patient care delivery.