Leading with Code, Capital, and Change in Financial Services

This report presents findings from research conducted by FT Longitude on behalf of GlobalLogic, focusing on the financial services sector. It identifies key challenges faced by firms in digital transformation, particularly the fragmentation among technology, product, and compliance teams. The report introduces a framework called the 3Cs—Code, Capital, and Change—as a strategy for aligning transformation efforts. Code refers to the technological foundation, including AI and cloud solutions; Capital represents the financial engine driving value; and Change encompasses the operational realities that organizations must navigate. The report details how only a small percentage of firms have optimized their strategies across these areas, with many still in pilot stages of technological adoption. It also contrasts the performance of 'Leaders,' who successfully integrate the 3Cs, with 'Laggards,' who struggle to keep pace. The findings emphasize the importance of cohesive strategies in achieving business model innovation and regulatory compliance within the financial services landscape.