NAC Mechanical Services Case Study on GoCanvas Adoption

This case study details the implementation of the GoCanvas platform by NAC Mechanical Services, a full-service mechanical contractor specializing in HVAC systems. Founded in 1983, NAC faced challenges with outdated paper processes that hindered efficiency and increased operational costs. The company adopted GoCanvas in September 2014 to streamline its documentation and improve technician productivity. The transition involved testing and gradual implementation, resulting in over 50 technicians utilizing the platform to submit more than 1,200 mobile forms monthly. The adoption led to significant savings, including $405,000 in annual billable hours and $47,940 in payroll processing costs. Additionally, the company improved customer satisfaction by providing detailed service breakdowns through customizable mobile forms. The case study highlights the positive impact of GoCanvas on NAC's operations, including enhanced cash flow and reduced time spent on administrative tasks.