Service Electric Company Mobile Forms Implementation

This case study details the transformation of Service Electric Company, an industrial-commerce electrical contractor, through the implementation of mobile forms in partnership with GoCanvas. The company faced significant inefficiencies due to outdated paper-based processes, which resulted in delays, lost paperwork, and wasted hours. To address these issues, Service Electric collaborated with GoCanvas to digitize its data management and streamline operations. The process involved identifying inefficiencies, converting time-consuming paper forms into mobile formats, and deploying these solutions to over 300 technicians across the U.S. The outcomes of this initiative included a dramatic increase in productivity, substantial cost savings, and the ability to generate real-time reports. Service Electric reported an annual return on investment exceeding $300,000 and a recovery of over 846 hours of productivity each year, showcasing the effectiveness of transitioning to a paperless system.