Returns Automation Checklist for Fashion Retailers

This document is a checklist designed for fashion retailers focusing on returns automation. It outlines various criteria that retailers should evaluate to optimize their returns processes. The checklist includes questions regarding the customization of sorting processes for different SKU types, the use of robotic systems for managing returns, and the prioritization of value-added services such as inspection and repackaging. It also addresses the strategic placement of returns inventory to expedite picking for resale and the dynamic re-slotting of inventory to manage aging returns. Additionally, it emphasizes the importance of real-time processing for visibility and tracking of returned goods. The document categorizes retailers based on their current automation level, ranging from starter to advanced, and suggests next steps for enhancing returns management and reverse logistics efficiency. Overall, the checklist serves as a practical tool for retailers aiming to improve their returns operations.