Building Resilience in Mobile Networks During Disruptions

This document is a request for quotation aimed at updating the 2020 publication titled 'Building a Resilient Industry.' It outlines the objectives and methodologies for researching how mobile network operators (MNOs) can enhance resilience against natural hazards and disasters. The research will assess the global risk landscape and provide practical guidance for MNOs, focusing on the dependencies between network performance and early warning system (EWS) functionality during hazardous events. The document details the project scope, which includes implications of natural hazards on network performance, operational considerations for MNO resilience, and the intersection of network functionality with EWS performance. It also specifies the methodology, which involves desk research, key informant interviews, and case studies. The aim is to produce MNO-facing guidance that captures lessons learned and best practices from MNO partners, ultimately enhancing the resilience of mobile networks in crisis situations.