People Centred Design for Early Warning Systems

This guide presents the findings of the GSMA Mobile for Humanitarian Innovation programme, which focuses on enhancing early warning systems (EWS) through human-centred design (HCD) approaches. The research conducted in South Africa and Tanzania emphasizes the importance of designing EWS that are inclusive and responsive to the needs of marginalized populations, such as migrants, women, and older individuals. The report outlines the methodologies used in the research, including user insights, system design considerations, and the social and cultural factors that influence the effectiveness of EWS. It details the iterative process of engaging communities through various research tools and emphasizes the necessity of aligning EWS with the lived experiences and preferences of users. The findings suggest that effective EWS require not only technological solutions but also a deep understanding of community dynamics and behaviors. This guide serves as a roadmap for stakeholders looking to implement HCD methods in their EWS design efforts.