2025 Healthcare Operating Model Trends Report

This report presents findings on the evolving operating models within healthcare systems, based on a survey of over 145 executives conducted by Guidehouse in late 2024. It outlines the significant challenges faced by health system leaders, including declining reimbursement rates, labor competition, and the need for better data integration. The report emphasizes the necessity for modernized operating models that align strategy with execution, highlighting the importance of integrated planning, data-driven decision-making, and intelligent automation. It documents the emergence of 'patient care leader-doers' who are positioned to drive change and improve care delivery. The report also details actionable recommendations for leaders to enhance interoperability, streamline operations, and leverage technology to reduce inefficiencies. Furthermore, it discusses the importance of creating new service lines and engaging in partnerships or mergers to foster growth in a competitive landscape. Overall, the report serves as a guide for health systems aiming to adapt to current and future challenges.