Recalibrating Systemness in Health Care Ecosystems

This technical report discusses the evolving concept of 'systemness' within health care organizations as they adapt to advancements in artificial intelligence (AI). It outlines the necessity for hospitals and health systems to transition from an inward focus on integrated operations to a broader ecosystem approach that includes external partnerships and collaborations. The report identifies three key elements that health system leaders must recalibrate: structure, workforce, and technology/data. It emphasizes the importance of establishing external relationships to drive competitive growth and operational efficiency. The report also highlights the role of generative AI (GenAI) as a critical component of the workforce and its potential to enhance data exchange and operational capabilities. Furthermore, it presents actionable strategies for health system leaders to embrace ecosystem-ness, including maintaining patient-centricity and achieving financial visibility across the organization. The document serves as a guide for health care executives aiming to leverage ecosystem strategies for sustainable growth.